operation management case study

ASSESSMENT ONE

Assessment Title: Digital Business &Operations Management in Manufacturing

SECONDSEMESTER – 2021 / 2022

MODULE CODE:     5DIBU004W.2

MODULE TITLE: Digital Business &Operations Management

DATE AVAILABLE:31stJanuary 2022(Week 2)                      

SUBMISSION DATE:Monday7th March 2022 (Week 7)

SUBMISSION METHOD:   online via Blackboard no later than 1pm (UK time)

DATE AND FORM OF FEEDBACK:  Week 10 via Blackboard

ASSESSMENT FORMAT:Portfolio Reflective Report (in MS Word Document or pdf format)

ASSESSMENT WEIGHTING:50%

WORD COUNT: 1400

LEARNING OUTCOMES ADDRESSED: LO1 &LO2

ASSESSMENT SUMMARY:Portfolio contents include the following ITEMS:
(1) simulation game score relating to an operation’s business performance for Module 1 and Module 4 (at least 2 attempts required for each module and 3 screenshots in total provided);

(2) Approximately 100 words to briefly introduce the company, your role in the game and the importance of Operations Management and use of digital technologies
(3) Approximately550 written words considering the fundamentals of operations management in an applied context drawn from module 1 of the simulation game;
(4) and Approximately550 written words considering a specific applied operational practice as related to a set of critical questions drawn from module 4 of the simulation game.

(5) Conclusions/ Recommendations paragraph (Approximately200 words)

 

Note that the result of the game will not be used to determine your mark for Assessment 1; it is pertinent though that the outcome is used to show that you have learned theoretical and practical perspectives of operations management from the simulation experience.

The report must include evaluation and reflection on the practical application of Operations and People Management linkwith reference to the simulation game (modules 1&4) and supported by findings from academic and practitioner literature. You must use reputable and recognised sources to conduct your research and avoid using obscure websites.

 

DETAILED ASSESSMENT GUIDE AND STRUCTURE:

In Section 1 you must provide three screenshots taken from the simulation game.

  • One screenshot with a report of your 2 attempts
  • One Screenshot with the financial history for module 1
  • One Screenshot with the financial history for module 4

In Section 2 -Written reflection on operational business decisions made within the game. (Module 1 in the Simulation Game)

  • Using relevant theories, Identify &Discuss Operations management in the manufacturing context within the simulation game, and how strategic alignment with operations can enhance performance and create a competitive advantage. Reflect on the impact of your decisions on overall customer satisfaction

In section 3 – Written Reflection on Human Resources and Capacity planning. (Module 4 in the Simulation Game)

  • Using relevant theories/techniques, discuss and evaluate the importance of utilizing both human and facility resources to meet capacity and quality challenges and the impact of digital technologies to deal with change and increase efficiency in manufacturing and customer satisfaction.

Conclusions/ Recommendations – Summarize your key findings from all attempts in both modules in the simulation game and suggest actions for future trends to achieve an environmentally and financially sustainable competitive advantage in a digital era.

You need to demonstrate understanding of how organizations effectively manage
the range of operational functions and digital technologies in an evolving business context, as well ability to reflect on the importance of collaboration among various departmentswhile making informed suggestions using theories and applied practices with the support of academic sources.

Your academic report should be logically structured, making use of headings/sub-headings to help the reader follow your arguments. If you are unsure about how to write an academic report, there are a number of University resources available about how to write in this style and there are also a number of sources online.Remember to Spell check, Grammar check and Proofread.

As this is a reflection report, you are allowed to use 1st person when writing.

The word limit is 1400 words (maximum), excluding game score result reports, title page, abstract, table of contents, diagrams, tables, figures, reference list and appendices

Format: PDF or Word file, page numbers, 1.5 line spacing, normal margins, Arial/Times Roman 12 point font

Document Name: Ops_Dig_Bus_A1_PORTFOLIO

Assessment title: Digital Business& OperationsManagement in Manufacturing

The report should have a suitable structure and may follow the recommended structure:

  • Title Page (state the title, your name, ID and the word count)
  • Disability Statement(if applicable)
  • Abstract
  • Table of Contents
  • Section 1 – Simulation Game Score Screenshots
  • Introduction
  • Section 2 – Written reflection on operational business decisions made within the game
  • Section 3 – Human Resources and Capacity Planning
  • Conclusions
  • References
  • Appendices (Optional)

You are permitted to upload your work multiple time before the deadline; Please ensure that you upload the correct file when you upload your work, since this will be considered to be your submission; also ensure you keep copies of your work in case you are requested to submit these pieces of work again later in the year.

ADDITIONAL INFORMATION: Statements, assertions and ideas made in coursework should be supported by citing relevant sources. Sources cited in the text should be listed at the end of the assignment in a reference list. All referencing should be in Westminster Harvard format. If you are not sure about this, the library provides guidance (available via the library website pages). Charts, tables, graphs and other graphical material may be included in the main text of the Portfolio or as appendices.

Submitting your coursework – checks

You can includeyour name, student ID and word count on the first page of your assignmentas it is not subject to anonymous marking.

Unless indicated otherwise, coursework is submitted via Blackboard. On the Blackboard home page for the module, you will find a button on the menu called ‘Submit Coursework’. Clicking this will take you to the submission link.

At busy times the coursework submission process may run slowly. To ensure that your submission is not recorded as a late submission, avoid submitting very close to the deadline.

MARKING CRITERIA:

BreakdownMax marks
Introduction (introduce the company, your role in the game and the importance of Operations Management and using technologies)5%
Use of theory (make sure you use at least 4 theories as applied within the simulation game)25%
Analysis/Findings (evaluate &reflect on the outcomes of your two attempts to meet capacity & quality challenges and the impact of digital technologies on change & demonstrate in depth understanding of your actions and the theories/frameworks/techniques used)40%
Conclusions/Recommendations (provide a short, yet concise summary of your report and findings. Include recommendations for sustainable trends in Operations Management and Digital technologiesin manufacturing and services)10%
Referencing (Use of suitable sources of information and use of sources throughout the report).10%
Presentation and structure10%
Total100%

Assessment General Threshold Criteria (level 5)

80-100 An outstanding piece of work: All assessment criteria have been met at an exceptionally high standard

  • Shows independent reflective thought in relation to task.
    • Demonstrates exceptional critical analysis of theories, practices and frameworks.
    • Analyses concepts and principles that inform the work.
    • Analyses wider context and implications for practice/subject.
    • Synthesises research across a range of sources.
    • Demonstrates exemplary communication excellent presentation of format used.

70-79 An excellent piece of work: All assessment criteria have been met at a high standard.

  • Demonstrates critical and reflective analysis of theories, practices and frameworks from the module.
    • Applies a range of competing concepts and principles.
    • Analyses wider context and implications for practice/subject.
    • Provides evidence of substantial research across a range of sources.
    • Communicates effectively with excellent presentation of format used.

60-69 A good piece of work: All assessment criteria have been met at a good standard.

  • Analyses theories, practices and frameworks presented on the module.
    • Applies key concepts and principles reflectively.
    • Identifies important aspects of wider context and implications for practice/subject.
    • Undertakes own research and evaluation of sources to inform enquiry.
    • Communicates effectively using appropriate format and presentation.

50-59 A sound piece of work: All assessment criteria have clearly been met.

  • Uses appropriately theories, practices and frameworks presented on the module.
    • Demonstrates clear understanding and reflection on key concepts and principles.
    • Demonstrates limited understanding of wider context and implications for practice/subject.
    • Undertakes own research to inform task/enquiry.
    • Communicates work using appropriate format with some weaknesses of presentation.

40-49 An adequate piece of work: All assessment criteria have just been met.

  • Describes accurately a range of theories, practices and frameworks presented on the module.
    • Demonstrates adequate understanding of key concepts and principles.
    • Undertakes additional research from sources provided within the module.
    • Communicates work using appropriate format with some weaknesses of presentation.

30-39 FAIL: An inadequate piece of work: One or more relevant assessment criteria are not met

  • Describes theories, practices and frameworks presented on the module with some weaknesses/omissions.
    • Applies key concepts/principles with some weaknesses.
    • Uses a minimal amount of relevant information provided within the module.
    • Communicates using appropriate format with significant weaknesses in presentation.

0-29 FAIL: A poor piece of work: Most of the relevant assessment criteria area not been met.

  • Describes theories, practices and frameworks presented on the module with significant inaccuracies and/or misunderstandings.
    • Demonstrates omissions and very limited understanding of key concepts and principles.
    • Uses insufficient/inadequate information sources.
    • Communicates ineffectually with a very poor standard of presentation

TECHNICAL DIFFICULTIES WITH SUBMISSION:

If you have a financial hold situation a hardcopy plus electronic version will be accepted via the WBS Registry Coursework Lobby before the deadline. Please contact the Marylebone Registry to clarify how you should submit assessment in this situation: [email protected]

Please do not email your module leaders or your seminar leaders your coursework unless you have been asked to do so. The Registry does not accept such a submission in most cases.

If you are having technical difficulties on the date of submission, please email module leaders and ask for advice.[email protected]

If you do not submit the coursework on time log a call via the IT Service Desk that can be found on this webpage:https://www.westminster.ac.uk/current-students

Please make sure that your message is very specific. The Service Desk will then email you confirmation that you will be able to use as supporting written evidence for your MC claim.

PENALTIES FOR LATE SUBMISSION:

Any assessment submitted late online will be penalised unless you submit a claim for Mitigating Circumstances (MC) and the claim is accepted by the Registry. Check this page for more information: https://www.westminster.ac.uk/current-students/guides-and-policies/assessment-guidelines/mitigating-circumstances-claims

If you do not submit an MC claim or if your MC claim is rejected then the penalty for assessments submitted individually online within the 24 hours late period is a reduction of 10% of the mark. Assessments submitted individually online more than 24 hours late will be given the mark 0%, unless the Mitigating Circumstances claim has been accepted officially by the Registry.

AVOIDING PLAGIARISM:

Your assignment must demonstrate your own work and ideas. You may use graphs and clipart as appropriate.  All written work must be the work of the individual student. Similarities between the work of students will be reported as collusion. 

Any quotations and references that you include in your assignment will be identified by the Plagiarism detection programme as being similar to other sources. Therefore it is vital that you reference correctly.

Please check information about Westminster Harvard Referencing style here: https://libguides.westminster.ac.uk/referencing

Westminster Harvard Referencing Style booklet can be downloaded here:https://www.westminster.ac.uk/sites/default/public-files/general-documents/referencing-your-work.pdf

Any evidence of plagiarism will be reported to the Academic Standards team. A similarity content of 0% will be investigated by the Academic Misconduct Panel as it is regarded as being an indicator of an attempt to circumvent the plagiarism software. Since your document should have several different references the plagiarism detection programme should identify them.

Please see more information about plagiarism here: https://www.westminster.ac.uk/current-students/guides-and-policies/academic-matters/academic-misconduct/plagiarism

Solution

This question has been answered.

Order Now
Scroll to Top