An Interview with Mrs. Diana Guzman

I will be introducing a special guest for an interview. Diana Guzman, please tell us a few things about yourself.

My name is Diana Guzman, I currently reside at 2512 Central Avenue, Union City, New Jersey 07087. The best way to contact me is by phone at (201) 914-4326 or via email at [email protected]

 I am forty-four years old. I was born in Ecuador, and I migrated to the United States at eighteen with my father in March 1996. In 1997 I entered a vocational school (JobCord) to learn English and job training. While in that school, I learned English and got certified as a nurse assistant and receptionist.

In 1999 I graduated from JobCord and started working at a Restaurant for ten years, the first five years in the kitchen and the other five years in catering. During that time, in the winter of 2001, I enrolled atKean University to pursue my dream of getting a bachelor’s in Pre-Med; a semester later, I changed it to Biotechnology because I realized that if I didn’t get into med school, what I was supposed to do with a bachelor degree in PRE-MED, and by that time I was expecting my first child already, I needed something that allows me to support my child and less time in school. Eventually, I changed my mind for the second time from Biotechnologyto Medical Technology and the reason why was because I didn’t have the support I needed. I had so many expenses and didn’t have any economic permission from my child’s father.

In 2003 I enlisted in the New Jersey Army National Guard in a Medical Company; I served for eight years. In 2005 I got injured while training. I got better and managed to continue my job. In 2006 I had my second child at the age of 29.

In 2008 we were activated for deployment OIF5 Bucca – Iraq as military police. In 2009 my injuries got worse while in Iraq, and this cause my honorable medical discharge from the National Guard in 2011.

In May of 2008, I got my degree of bachelor’s Science in Medical Technology from Kean University. I choose this profession for the reasons I explained earlier.

I started my internship at Valley Hospital and after a while, I got hired to work there as a Part-time general medical technology. Then I apply and got accepted to work in LabCord from 2012 to 2014.

After some time, I received an offer to work at Diagnostica Stago INC. as a Hotline agent, which I accepted, and I have been there from 2014 to the present. I am part of the field service support department, which includes the following:

• Phone Support of the Company Instruments
• Reagent
• Software

My entry-level salary was $25 an hour, and now I am currently at $40 an hour. I am part of the American Society of Clinical Pathologists.

Diagnostica Stago is situated at 5 Century Drive, Parsippany, New Jersey 07054. There are twenty hotline agents including me. The administrative staff is around sixty employees. With over 350 products commercialized, Stago is a world reference in Hemostasis and a favored partner of medical biology laboratories. Stago invests in research and innovation to develop new performing reagents, systems, and solutions.

Stago is represented in over one hundred and ten countries via its affiliates and large distributor network. Stago is a private Company. At Stago we work to design a comprehensive hemostasis solution to fit the unique needs of any laboratory. Our approach focuses on improving patients’ outcomes and reducing the overall cost of care.

Stago has two thousand and six hundred employees across nineteenth locations.

Stago will comply with all applicable laws and regulations and expects all its directors, officers, and employees to conduct business in accordance with the letter, spirit, and intent of all relevant laws and to refrain from any illegal, dishonest, or unethical conduct.

In addition to this Code of Business Ethics which sets at a global level the fundamental principles of integrity, fairness, and honesty to be applied worldwide by all Employees of the Stago group, local internal policies are implemented in every Stago entity to maintain a safe and secure work environment for its employees.

Compliance with this policy of business ethics is the responsibility of every Stago Employee.

Stago policy is Serving humanity by exploring Haemostasis and Thrombosis: we have upheld this purpose and ambition throughout the world for over half a century.

Every day, with over 2,600 employees, we endeavor to innovate to provide biologists and clinical practitioners with ever more effective diagnostic tools.

However, having the right systems, the right routine reagents, and innovative markers is not enough to guarantee the total efficiency of your laboratory.

Our permanent goal is to give our clients and distributors total satisfaction based on listening, respect, and the desire to do things well.

Through our 14 subsidiaries and 90 distributors, we are represented worldwide by efficient teams, all chosen according to important quality criteria:

• A specialist Haemostasis Hotline
• A Support Service (Application and After-sales) covering the entire territory
• An exacting Quality Assurance policy
• A Training service that passes on Stago’s knowledge to clients

All over the world and every day, we strive to satisfy you.

Stago get evaluated by the FDA. All Stago Employees should independently ascertain that their interactions with Business Partners comply with all current national and local laws and regulations.

This Code represents an act of self-discipline. Stago Employees should also acknowledge that the Code is to be applied in the spirit, as well as in the letter.

Stago Employees, directors and officers are expected to understand and comply with Stago’s Code of Business Ethics. They also should read this Code, be sure to understand its requirements and ask questions as necessary.

Ultimately, Stago’s ability to enforce the Code is based on the willingness of Stago Employees to follow the Code’s requirements and on their willingness to report alleged violations of the Code. Stago is constantly training its staff, and even more when new software comes out.

Stago cultivates respect for humans and their diversity. Stago is committed to an environment of equal environment and advancement opportunity for all qualified individuals. The diversity of our Employees is a strength that we will continue to promote and support throughout Stago group.

Stago will not tolerate any discrimination whether based on sex, age, social origin, religion, ethnic origin, marital status, nationality, sexual orientation, political opinion, or disability. The company will not tolerate workplace violence in any form including threatening behaviors, assaults, harassment, intimidation, bullying, taunting, constant teasing, or any other conduct that leads to violence in the workplace.

If you need more information regarding this interview please don’t hesitate in contact me at the information given in the beginning.