**This assignment will have 3 parts spread out over the next 3 weeks, I would really like to get the same writer for all 3 to maintain consistancy.
Scenario: You have just been given a tremendous opportunity to assume the management of a group of 25 people. Leadership has a lot of confidence in you, and they are looking forward to your first 90 days in the new role.
The key information you need to be aware of for success is as follows:
1. The goals of the group are to process 25 insurance claims weekly with 100% accuracy (zero rework).
2. The current performance of the group is 18 claims weekly with a 26% error rate.
3. The group composition is:
– Non-whites: 22%
– Ages: 20% 25 to 35; 50% 36-45; 30% 45-60
– 40% male; 60% female
– Average seniority is 12+ years
4. Current issues noted by previous supervisors:
– Lack of teamwork and group cohesion
– In-fighting
– Processes are redundant and cumbersome (labor intensive)
– Certain individuals lack initiative and motivation
– Lack of training ensures people have the proper information
– Group has had three supervisors in the past 18 months
5. Your assignment from your leadership is:
– Meet weekly metrics and goals
– Create a team that is working cohesively
– Address issues with individuals
– Fix processes to eliminate waste
Part 1 of The First 90 Days
Using the text and additional research, develop ideas for successfully completing the first 90 days of your new assignment by addressing the following topics and questions:
– Start with an introduction of who you are, your new role, and the situation that you have been given (150-200 words).
– Describe three steps you would take to understand the department’s individual differences, values, and perceptions (200-300 words).
– What steps should you take to learn about the work being performed (200-300 words)?
– What tactics do you feel would work best to motivate people on your team? Why (200-300 words)?
– What methods of communication would work best for the team and why (200-300 words)?
– What type of leadership style should you use and why? Describe what this style would require you to do (200-300 words)?
– Describe the most critical decisions that you will need to make in the first 90 days (200-300 words).
– Discuss what worries you the most about being successful with this new assignment (200-300 words).
– Provide a conclusion that summarizes the main points of the paper and energizes you to get started (150-200 words).
Format:
Please use the template provided
RESEARCH:
In addition to the text, a minimum of four (4) additional current sources (no older than 3 years) and reliable (they must include an author and date of publication). All sources must be cited.
LENGTH:
An exemplary paper (A) will typically require 1700-2500 words to effectively answer all portions of the assignment. Please see the guidance on the individual topics and questions above.