Read first: **** The actual instructor provided instructions for this assignment are below the dashed line at the bottom, but please read my suggestions. ****

*** INSTRUCTIONS: To preface, don’t be overwhelmed by these instructions being long, it is simply to potentially help you make the assignment easier, though it’s not absolutely required, citing two sources from below would be beneficial (whether textbook listed plus one reference listed or two references listed), but otherwise your own academic sources are totally fine.

*** PLEASE READ MY OWN HELPFUL INSTRUCTIONS JUST BELOW THIS LINE, IT IS MEANT TO MAKE THE ASSIGNMENT ITSELF EASIER. Instructor included instructions below the first dashed line. Anything that isn’t common knowledge needs to be cited. Academic sources only. ***

As mentioned in the instructor provided instructions (below the dashed line), the paper “should include sources from the required readings and/or scholarly sources. Your textbook may be used as one source.” Since the word “or” is included it is acceptable to use few or possibly none of the sources from the required readings or textbook, but I am listing it here in case it is helpful and makes the assignment itself easier. If you choose to use these as sources and have difficulty locating them for some reason, I can help you with that if needed.

INSTRUCTOR PROVIDED SOURCES:
TextbookHitt, M.A., Colella, A., Miller, C. & Triana, M.  (2018). Organizational behavior. (5th ed.). Wiley Publishing.Read – Chapters 11 & 12
ResourcesDouglas, M., Howell, T., Nelson, E., Pilkington, L., & Salinas, I. (2015). Improve the function of multigenerational teams (Links to an external site.). Nursing Management, January, 11-13. 
Grubaugh, M., & Flynn, L. (2018). Relationship among nurse manager leadership skills, conflict management, and unit teamwork (Links to an external site.). The Journal of Nursing Administration, 48(7/8), 383-388.  MindTools (2018). Team effectiveness assessment: How good is your team?  (Links to an external site.)MindTools.com. https://www.mindtools.com/pages/article/newTMM_84.htm
Mitchell, R., Parker, V., Giles, M., & Boyle, B. (2014). The ABC of health care team dynamics: Understanding complex affective, behavioral, and cognitive dynamics in interprofessional teams (Links to an external site.). Health Care Management Review, 39(1), 1-9. Doi: 10.1097/HCM.0b013e3182766504.

Instructions

Your supervisor knows that you are in graduate school and currently learning about conflict resolution.  You have told her that you want to move into more of a leadership role in your organization. To assist you in building your resume, she has asked you to develop a conflict resolution policy, procedures, and training for your organization. 

This is a preliminary document so she wants you to keep it short. This paper should include:

• Introduction to the topic of conflict, within a health care context.
• a brief discussion about what workplace conflict is and why a policy is important. Again, within a health care context.
• policy and procedures for resolving conflict, and
• a proposed outline for training topics.
• Conclusion

This paper should:

• Be approximately 4-5 pages long, double-spaced (1000-1200 words)
• Include a title and reference page – not included in the page count
• Exclude sources older than 5 years
• Should include 5-6 sources from the required readings and/or scholarly sources. Your textbook may be used as one source.
• Include an introductory paragraph and a conclusion