CAPSTONE ASSIGNMENT INTRODUCTION

You are employed as an administrative assistant to Ms. Altagracia Concepcion, the Executive Associate to the Provost and Vice President for Academic Affairs at Malcolm Community College. Ms. Concepcion works long hours and sometimes she telecommutes from her home office in Albany on weekends and during the week from her home office in Cambria Heights, Queens.
The Provost and Vice President of Academic Affairs is Losaida Hernandez Singh, Ph.D.
Ms. Concepcion’s office is located in the Office of Academic Affairs in the W.E.B. Dubois Hall. Ms. Concepcion usually arrives in the office at 9 a.m. and sometimes leaves at 6 p.m., or she may leave early and work from home until 9 p.m.
The Office of Academic Affairs oversees faculty, curriculum development, and student concerns/complaints.
As Ms. Concepcion’s assistant, you are responsible for receiving and making calls on behalf of Ms. Concepcion, processing her mail, responding to routine correspondence, scheduling meetings and conferences on her appointment calendar, organizing and maintaining her records management, making travel arrangements to conferences, and interviewing students before they meet with Ms. Concepcion. The office is constantly busy with students, faculty, and impromptu meetings with President Abdoul Mbabuike, president of Malcolm Community College, and the vice chancellors from CUNY Central in Manhattan.
You have had your orientation, and you are now ready for your first week on the job. Your work week is Monday through Friday from 9 a.m. to 5 p.m. Your morning break is 10:30 a.m. until 10:45 a.m. Your lunch hour is 12 p.m. until 1 p.m. Your afternoon break is 3 p.m. until 3:15 p.m.
Your first day as administrative assistant begins on Monday, April 4, 2022.