Abstract: There are many methods to assess the technological innovation capacity of enterprises, especially those in the information technology sector. Assessing an enterprise’s innovation capacity is an important tool to analyze and guide a company’s success, however, the threats identified by innovation in a software project on a daily basis are there. Reality and expectations in a project are often high. Information technology companies have a high degree of uncertainty and complexity in their operations, which leads us to recommend a specific approach to assessing innovation to manage threats. this threat. Using the right innovation metrics for an IT company can be a key success factor for these companies. There is no prior overall assessment on innovation capacity in Information technology companies. This paper discusses the key innovation capacity assessment criteria and their impact on the development process of software companies, thereby further assessing the influence of innovation capacity indicators related to innovation and success of software companies. The results enhance understanding about the special characteristics of innovation capability in Information technology companies. Further, using the findings of this review, managers can improve their firms’ capability to innovate by acknowledging the multiple facets of innovation capability.

Keyword: Innovation Capability, Information Technology Companies, Key indicators, evaluation tool

Introduction:

1.      Introduction

·        An overview of innovation capacity,

·        characteristics of IT enterprises,

·        The role of assessing information technology enterprise energy through key indicators.

2.      Conceptual background

3.      Methods

·        Research design Considering

·        Measuring service-innovation intensity

·        Survey (Data collection and sample; Measures and properties of the scales; In-depth interviews; Data analysis)

4.      Innovation Capacity key indicators

·        Development of hypothesis and research frame work: Describe the key innovation capacity indicators in Figure 1 here: [1]  R. P. J. Rajapathirana and Y. Hui, “Relationship between innovation capability, innovation type, and firm performance,” J. Innov. Knowl., vol. 3, no. 1, pp. 44–55, 2018, doi: 10.1016/j.jik.2017.06.002.

·        Summary of research studies of innovation capability, innovation typologies and firm performance.

·        Proposing 05 main groups of capacity for innovation according to the document            J. Wonglimpiyarat, “Innovation index and the innovative capacity of nations,” Futures, vol. 42, no. 3, pp. 247–253, 2010, doi: 10.1016/j.futures.2009.11.010.

o   Organisation innovation capability

o   Process innovation capability

o   Service innovation capability

o   Product innovation capability

o   Marketing innovation capability

·        Với  mỗi nhóm chỉ số năng lực đổi mới ở trên, bổ sung các chỉ số chi tiết (50 – 70 chỉ số). Tham khảo các chỉ số này ở các tài liệu sau:

o   J. C. Guan, R. C. M. Yam, C. K. Mok, and N. Ma, “A study of the relationship between competitiveness and technological innovation capability based on DEA models,” Eur. J. Oper. Res., vol. 170, no. 3, pp. 971–986, 2006, doi: 10.1016/j.ejor.2004.07.054.

o   [1]        A. Mendoza-Silva, “Innovation capability: A sociometric approach,” Soc. Networks, vol. 64, pp. 72–82, 2021, doi: 10.1016/j.socnet.2020.08.004.

o   [1]        V. Kaur, “Knowledge-Based Dynamic Capabilities: The Road Ahead in Gaining Organizational Competitiveness,” Springer Nature Switzerland AG. p. 233, 2019.

5.      Discussion

a.      Evaluate and compare the innovation capacity indicators of enterprises

b.      Analysis of specific characteristics of information technology enterprises: [1]    M. Skare and D. R. Soriano, “Journal of Innovation,” J. Innov. Knowl., vol. 000, pp. 262–268, 2021, doi: 10.1016/j.jik.2022.100213. (Fig1)

c.      Compare some sets of indicators and different models of the innovation capacity of information technology enterprises

d.      Impacts of size and industry Based : [1]          M. Saunila and J. Ukko, “Intangible aspects of innovation capability in SMEs: Impacts of size and industry,” J. Eng. Technol. Manag. – JET-M, vol. 33, pp. 32–46, 2014, doi: 10.1016/j.jengtecman.2014.02.002.

e.      Limitations and Future Directions

6.      Conclusion

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