If you were going to assess the Performance and Opportunity gaps aspects of IBM from a financial and market perspective, which assessment model would you use (LESAT 2 or Shingo) and why? (Hint: More than one model might be used).
If you were going to assess the Performance and Opportunity gaps aspects of IBM from a financial and market perspective, which assessment model would you use (LESAT 2 or Shingo) and why? (Hint: More than one model might be used).